Privacy Policy

Overview

HIBA Pharma (“we”, “our”, or “us”) is committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy outlines how we collect, use, disclose, and protect information you provide when using our website (hibapharma.com) and services.

Data Controller

HIBA Pharma, located at KEZAD, Abu Dhabi, UAE, is the data controller responsible for your personal information.

Information We Collect

We may collect and process the following data:

• –Contact Information: Name, company name, email address, and phone number submitted through our contact form.
• –Inquiry Details: The nature of your inquiry (e.g., partnership, licensing, contract manufacturing) and any message content.
• –Technical Data: IP address, browser type, device information, and usage data automatically collected during website interaction.

Purpose of Data Processing

We use collected information for the following purposes:

• –To respond to your inquiries and provide customer support.
• –To facilitate strategic partnerships, licensing agreements, and contract manufacturing discussions.
• –To improve our website functionality, security, and user experience.
• –To comply with legal obligations and regulatory requirements.

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including any legal, accounting, or reporting requirements. Contact form submissions are typically retained for 24 months to ensure adequate follow-up and relationship management.

Third-Party Services

We engage selected third-party service providers to assist with our operations:

• –Email Services: Resend is used to process and deliver contact form submissions securely.
• –Analytics: For monitoring website traffic and performance.
• –Content Management: Sanity CMS for content operations; Cloudinary for media asset delivery.

All third-party providers comply with strict data protection standards and do not use your personal data for their own independent purposes.

Your Rights

Under applicable data protection laws, including GDPR where applicable, you have the right to:

• –Request access to your personal data.
• –Request correction of inaccurate or incomplete data.
• –Request erasure of your personal data under certain conditions.
• –Object to or restrict the processing of your data.
• –Request data portability.

Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact our privacy compliance team: